ITZ CASH CARD LTD IRCTC RAIL TICKET PORTAL DOUBLE TICKETING COMPLAINT

Signatures:
  21 (Goal: 1,000)

Petitioning: Complaint against Intrex India Ltd ITZ card group

Petitioner: B T Linge started on September 7, 2010

Dear Sir,

This is to inform you that Essel grop has doing unethical business practice. I am working with this company sine 3 years. The said company has launched new web portal for irctc rail ticketing without proper testing . The company has charged Rs 1500/- for using the same portal & appointed as a ICWs in all over India & cores of rupees has been collected. I am one of the portal user. The company has provided one ITZ cash master card to make payment . It is surprised to find that when we are try to book train ticket normal & Tatkal most of the time the portal shows white screen & error comes. It shocked to find double , triple, 7 times ticket in tatkal quota in booking history. In this regard I have approached to company officer Mr Kajal Bhadra & Mr Mrigesh for double ticketing issue they have agreed to refund double ticketing amount and they have send us double ticketing claim form by email for fulfill the double ticket details & submit it to company for reimbursement . We have completed all formalities & demanding refund amount but after few days the company people has refused to give the refund amount. The Amount is Rs 8611/- The details are as below.

PNR NO ORDER ID CARD SERIAL NO DATE OF JORNEY AMMOUNT TRAIN NO FROM STATION TO STATION REASON FOR CANCELLATION NAME OF THE PASSANGER PHONE NO OF KEY PASSANGER REQUESTED BY AGENT AGENT ID
8244504048 224735481 S00023600402 6/28/10 729.79 2113 PUNE BD SATISH GUPTE 9890835605 ABHILASH ENT LINGECH
224733910 S00023600402 6/28/10 729.79 2113 PUNE BD SATISH GUPTE 9890835605 ABHILASH ENT LINGECH
1247222585 245180329 S00023600402 8/27/10 885.95 2791 bpq sta A KHUBCHANDANI 9890835605 ABHILASH ENT LINGECH
1412880993 245180039 S00023600402 8/27/10 885.95 2791 bpq sta A KHUBCHANDANI 9890835605 ABHILASH ENT LINGECH
1247222577 245180039 S00023600402 8/27/10 885.95 2791 bpq sta A KHUBCHANDANI 9890835605 ABHILASH ENT LINGECH
1247222606 245180055 S00023600420 8/27/10 885.95 2791 bpq sta A KHUBCHANDANI 9890835605 ABHILASH ENT LINGECH
1346872511 245180025 S00023600402 8/27/10 885.95 2791 bpq sta A KHUBCHANDANI 9890835605 ABHILASH ENT LINGECH
1247222576 245180023 S00023600402 8/27/10 885.95 2791 bpq sta A KHUBCHANDANI 9890835605 ABHILASH ENT LINGECH
1147379843 245179099 S00023600402 8/27/10 885.95 2791 bpq sta A KHUBCHANDANI 9890835605 ABHILASH ENT LINGECH
8345979299 238614921 S00023600402 09/08/2010 475.02 8029 nk dmn mahendra shingne 9370510987 ABHILASH ENT LINGECH
8401719108 238614302 S00023600402 09/08/2010 475.02 8029 nk dmn mahendra shingne 9370510987 ABHILASH ENT LINGECH

Regards

Chhaya linge
Yavatmal
9422168985